The charter spells out the standards that customers can rely on from the roofline, cladding and fascia brand.
Kestrel sales and marketing director Owen Thorogood said: “We’ve always put the customer first, and this charter reminds each and every one of us of who and what’s important to our business.
“Our customers rely on Kestrel, so the charter includes measurable standards on the things that matter such as delivery times, customer service responsiveness and estimating department accuracy.”
The full-colour Product Overview also showcases the brand’s wide range of fascias, soffits and cladding. It is packed with information on available sizes, finishes and colours, including its increasingly popular Anthracite Grey options.
To download or view the latest Kestrel Product Overview, including its customer charter, go to www.kbp.co.uk/en/promotional-literature.